Terms of service

Last updated October 2026

The service

Zuraa is subscription software for detailing businesses. It helps you manage bookings, clients, invoices and stock. It does not take payments from your customers or send messages on your behalf.

Your account

You are responsible for the people you invite to your workspace and for keeping your sign-in details safe. You must be at least 18 and running a business to use Zuraa.

Trial and billing

New workspaces get a 14 day free trial. After that a paid subscription is needed to keep editing. Subscriptions are billed in advance in Australian dollars through Stripe and renew automatically until cancelled. You can cancel at any time from the billing portal and keep access until the end of the period you have paid for. Fees are not refunded for partial periods.

Your data

Your data belongs to you. You can download a backup at any time from inside the app. If your subscription lapses, your data is kept for 90 days so you can resubscribe or export it, after which it may be deleted.

Acceptable use

Do not use Zuraa to store information you have no right to hold, to send spam, or to interfere with the service or other users.

Availability and liability

We work hard to keep Zuraa available, but it is provided as is and we do not guarantee uninterrupted access. To the extent the law allows, our liability for any claim is limited to the fees you paid in the three months before the claim arose. Nothing in these terms limits rights you have under the Australian Consumer Law.

Changes

We may update these terms or the service. If a change is material we will tell you by email or inside the app before it takes effect.

Contact

hello@zuraa.com.au