Privacy policy

Last updated November 2026

What we collect

When you create a workspace we collect your name, email, business name and billing details. Billing details are held by Stripe, not by us. When you use Zuraa you store information about your own customers, such as names, phone numbers, addresses and vehicle details. When a member of the public submits a booking request through your booking page, we store what they enter so you can respond.

How we use it

To run the service, support you, send service emails such as sign-in links and receipts, and improve Zuraa. We do not sell personal information and we do not use your customers' details for our own marketing.

Where it is stored

Data is stored in Australia (Sydney) with Supabase, and served through Cloudflare. Stripe processes payments. Each provider holds data under its own privacy policy.

Cookies and analytics

Zuraa does not use advertising or tracking cookies. When you sign in, your browser keeps a small record so you stay signed in. We use Cloudflare Web Analytics to count visits and see which pages are used. It does not use cookies and does not identify you. The site also loads fonts from Google Fonts, and Stripe sets its own cookies on its payment pages.

Your customers' data

You are responsible for collecting your customers' details lawfully and for handling any request they make about their information. We act on your instructions and will help you meet those requests.

Access and deletion

You can export your data from inside the app at any time. To correct or delete your account or your data, email hello@zuraa.com.au. We respond within 30 days.

Security

Data is encrypted in transit and at rest, and each workspace's data is separated from every other workspace at the database level.

Contact

Questions or complaints about privacy go to hello@zuraa.com.au. You can also contact the Office of the Australian Information Commissioner.